Hire Conditions

Important website and safety-use notice for scaffold, ladder, and access-system information published by Ascend.

Hire Period

Hire starts when equipment leaves the warehouse and ends only when it is returned or collected and recorded by the owner.

Charges & Returns

Daily hire, collection call-out costs, and repair or replacement charges may apply for damaged, lost, or unreturned equipment.

Hirer Responsibilities

The hirer remains responsible for safe use, proper foundations, legal compliance, and prompt reporting of any damage or incident.

This page is an adapted summary of the referenced hire terms so the main conditions are easier to review on this site. For contractual confirmation, customers should always rely on the final quotation, invoice, and signed hire agreement issued by Ascend.

01

General Hire Terms

The hirer is responsible for ensuring equipment is returned to the business in the agreed condition and timeframe. Any overdue sums may attract interest, and the business may end the hire arrangement by written notice when necessary.

Where a deposit has been paid, the business may retain an appropriate amount to cover loss, damage, or other costs arising during the hire. If equipment is delivered to site, delivery is treated as complete once it reaches the external entrance of the nominated address.

Any assistance with moving equipment beyond the delivery point is provided only where practical, and the hirer remains responsible for any resulting damage, injury, or risk within the premises or work area.

02

Quotation

Quoted prices are generally valid for 30 days. After that period, the owner may revise pricing to reflect obvious quotation errors or increases in labour, material, transport, or overhead costs.

03

Period of Hire

Hire begins when the equipment departs the owner's warehouse and continues through weekends, holidays, weather delays, and other periods of non-use unless the owner is at fault.

Off-hire applies only after the hirer notifies the owner's office, receives return instructions, and the return or collection is properly recorded. The owner's records are treated as the reference point for timing unless there is a clear error.

If the owner is collecting the equipment, the hirer should provide advance notice and keep all items together in a secure, vehicle-accessible area. Part-days may be charged as full days, and the daily cut-off time applies to charge calculations.

04

Charges

The hirer agrees to pay the agreed hire fees, collection or call-out costs, and any repair or replacement expenses for equipment that is damaged, lost, stolen, or not returned. Where needed, the owner may request payment of estimated repair costs before work begins.

If goods are lost, hire charges may continue until the owner is formally notified. Invoices are payable in line with the agreed account terms or the upfront period arranged at the start of hire.

05

Hirer's Obligations

The hirer remains responsible for the equipment until it is collected by the owner. Where scaffolding is erected by the hirer, it must be installed and used in accordance with all applicable safety and legal requirements.

The hirer must ensure that ground conditions, foundations, and supporting surfaces are suitable to safely bear the equipment and expected loads. Equipment should only be used safely, properly, and by suitably qualified persons where the law requires it.

Any damage, malfunction, accident, or incident involving the equipment must be reported immediately. The hirer must not alter, move, re-hire, encumber, or incorporate the equipment into any structure without prior written approval from the owner.

06

Equipment Ownership & Risk

All hired equipment remains the property of the owner at all times. Risk passes to the hirer once the goods are delivered, and the hirer is responsible for theft, damage, and third-party loss arising from their use or misuse.

The hirer should maintain suitable insurance for the equipment and for liabilities accepted under the hire agreement, and must provide proof of current cover if requested.

07

Default

Failure to pay on time, breach of the agreement, insolvency, bankruptcy, or inability to meet debts may place the hirer in default. In those circumstances, the hire may end immediately and the owner may recover the equipment from the hirer's premises or worksite.

A waiver of one default does not waive later defaults, and ending the hire does not remove the owner's right to recover unpaid charges or damages.

08

Indemnities & Authority

The hirer indemnifies the owner against claims, losses, damages, and expenses connected with site access, provision of equipment, third-party use or misuse, and any breach of the hire agreement by the hirer or its personnel.

Anyone signing the agreement on behalf of the hirer is treated as having full authority to do so and to bind the hirer, including where the hirer is a company or other incorporated entity.